FAQs
Overview
OurTAC is a Software as a Service (“SaaS”) company. Our product is a software platform that provides an interface between our subscribers and contracted vendors for the sale of products and services. Access to the platform is based on a month-to-month software license or subscription.
The OurTAC Marketing Program
OurTAC offers a managed, outsourced sales force of independent contractors to the manufacturers and distributors of products. We contract with companies for the sale of their products at wholesale rates; our subscribers (“Members”) sell the products at advertised pricing; and without exception, 100% of the difference between contracted wholesale rates and manufacturer’s advertised pricing is paid to the participants in our Program.
The OurTAC Vendor/Member Portal:
OurTAC does not promote or sell products via its public website. Access to our product catalog, shopping cart and vendor pages are limited to Members with login privileges. Members login to the software portal to view product images and descriptions; review sales presentations with prospective buyers; register for training events; complete sales; view reports; viewing training material; etc.
Member access is based on dashboards that show real-time graphic updates for sales reports, pending commissions, accounting, communications modules, trouble ticket support, etc. The User Dashboard includes a tool that allows Members to forward a registration link to prospective Team Members. This tool assures that your recruits are registered under your Sponsor ID. Members are encouraged to invite guests and to regularly participate in live webinars that include Q&A sessions.
OurTAC subscribers do not purchase, warehouse, ship or resell products. Subscribers do not provide technical support to their customers (the end users of sold products and services). Subscribers do not directly interact with contracted vendors. Contracted vendors direct ship their products and provide customer support to the customer/end user.
Return policies, cancelled orders and resolution of customer support issues are based on and follow the established processes and procedures of the individual vendor. OurTAC software includes a trouble ticket system for subscribers to alert customer support of any customer/end user disputes or issues, which are transferred to the contracted vendor in real-time.
Is OurTAC a Multi-Level Marketing Company?
No. The OurTAC business model is a hybrid of Direct Selling, Team Selling and Retail Cooperative models. There are no quotas; no requirement to purchase, warehouse, ship or resell goods; and all training is included with your monthly Fee. We purposefully added verbiage familiar from the MLM industry to our literature for an easy transition to a profitable opportunity.
How do I Get Started?
Click the registration link on the home page of our public-facing website to complete your application. You will receive full copies of the OurTAC Membership Agreement, Rules of Conduct and the Commission Plan after completing registration through your E-Signature.
PLEASE NOTE: Your payment and personal data is encrypted and protected under the strictest possible protocols. Your payment information is stored by our merchant service provider under PCI DSS-compliance, the global security standard for card processing. Your personal data is stored under the strictest legal protocols for E-Signature, UETA, Soc2 Compliance, HIPPA, GDPR and TLS2. Our web hosting company provides a firewall for our subscriber protection, and is a top-rated US provider, averaging well over 99.9% uptime.
What is the Membership Agreement?
OurTAC operates on several core principles outlined in the Membership Agreement. We do not retain any margin from the sale of products. We treat all Members equally and respectfully. We require our Members to interact with our staff with respect. OurTAC manages all contracted Vendor relationships. Members are precluded from attempting any direct contact with our Vendors. This is a contractual requirement required to minimize support issues. Feel free to ask any questions at one of our virtual or live events. As always your Sponsor is your first, best contact. If you don’t get the answer to your question, we offer daily webinars with live Q&A.
What are the Rules of Conduct?
We basically ask that our Members follow the “Golden Rule”. We are here to support your efforts to build a successful and sustainable business. The Rules are a guideline to assure that our Members understand the contractual relationship between OurTAC and its vendors; between the Member and OurTAC; and to assure that all participants are treated fairly and equally.
What is the OurTAC Compensation Plan?
Without exception, 100% of all revenue derived from the sale of Products is distributed to the OurTAC Members who are either directly responsible for a sale and/or whose Downline generated the sale. Members must be in good standing and current with their monthly Fee to qualify for the payment of any Commissions.
What Do I need to Register?
You will need a Social Security number; a debit or credit card for payment of the Membership Fee; and your banking information to complete a direct deposit form. We will need copies of your government-issued ID (driver’s license, passport, green card or equivalent) to validate the IRS Form W-9 prior to issuing payment of commissions.
What is Credit Card Authorization?
OurTAC offers a subscription-based service and software license. Completion of the Credit Card Authorization form and your authorization for automatic monthly payment is confirmed via E-signature at registration. The partial Fee charged to your card at registration is pro-rated at $1 per day for each day remaining within that month. Thereafter, all Members’ cards are billed the Fee associated with their Title after midnight on the 1st calendar day of each succeeding month. You may change your payment card from your User Dashboard. We accept most bank and major credit cards. Payment for the Membership Fee by personal check, gift card or other method is not accepted.
Why would I authorize Direct Deposit?
OurTAC does not retain your banking information. ACH/Direct Deposits are completed through a direct link between the merchant service provider and your bank. While this is not a requirement, we strongly encourage all Members to complete and submit an executed ACH/Direct Deposit form at Registration. There is no fee associated with the direct deposit of your commissions. Direct Deposit assures that you receive your commissions as quickly as possible.
PLEASE NOTE: As you progress in title and qualify for payout of new and/or accumulated escrowed Bonus Commission payout you must reauthorize the payment of your Membership Fee for your new title.
What if I don’t want to authorize Direct Deposit?
Members who wish to receive commission payments via a manual check must request a Manual Check Authorization Form by Email to our help desk with “Manual Check Authorization Form” in the subject line. A $25 fee will be deducted from any commission payment issued via a manual check, which will be mailed to your registered physical address. A net minimum of $100 is required to process any manual check.
What does it cost to join OurTAC?
All new participants join our program as an Account Manager. The cost of Membership is all inclusive and your monthly Fee is based on your Title. There are no products, training materials or anything else to purchase. As you build your Team your support requirements will increase with the size of your sales organization and additional resources are provided to you and your Sales Team.
Your monthly recurring Membership Fee as an Account Manager is $30. Your first month of Membership is pro-rated at $1 per day. The Membership Fee is automatically billed to your registered card on the first calendar day of each month following the date of your registration. OurTAC does not retain any Member’s banking or personal information.
How Do I Cancel My Membership?
OurTAC Membership is month-to-month. There is no contract or term involved with our service. You may login to your User Dashboard to cancel your Membership and further payment of your Membership Fee. The User Dashboard is accessed through your login credentials that are created at registration. You may also send an Email to our support staff to cancel your Membership. We only ask that you give us advance notice of at least one (1) week prior to the next scheduled billing date (always the first calendar day of each month following registration) to avoid additional billing. This is clearly outlined and explained in your welcome packet and at our live events.
What Happens if I Cancel My Membership but Have Pending Commissions?
“Breakage” is defined as any commission left unpaid and derived from a sale made by a Member who is no longer participating in the OurTAC program. Unpaid commissions will accumulate throughout each Quarter and will be paid out on the last Friday of the month of each new Quarter. This delay in payout of unpaid commissions allows Members to resolve any disputes and/or issues through the payment of their Membership Fee.
Breakage Commissions are distributed following the same percentages as those of the Bonus Commission schedule. Breakage commissions are either paid or Escrowed Upline to Sales Managers; Directors; Regional Directors; or the National Director of the same sales organization within which an unpaid commission originated.
If there is no Upline Sponsor to a Member who no longer participates in the Marketing Program, unpaid commissions will be distributed to Membership at large as a “spiff” or within a Sales Contest.
What is a Direct Sale?
A Direct Sale is defined as the sale of any product or service to which the Member has access through the Portal and/or has been Certified under Vendor Compliance to sell. Members sell products to Consumers; Businesses; and/or participate in OurTAC Fundraising projects. Members may also sell products to new recruits for demo purposes; and/or may purchase products directly for personal consumption. Any Member, regardless of Title, who completes a Direct Sale receives 50% of the TAC at the next possible payout date.
PLEASE NOTE: OurTAC will ensure that you qualify for the sale of our vendor products. Participation in virtual live training sessions includes access to live Coaching, Q&A and Role Playing to assure your success.
PLEASE ALSO NOTE: Members are not required to purchase any products. This is a core principle of our business model. Pressuring or misleading any new Member or teammate to purchase a product or service is a violation of the Rules of Conduct.
What is a Bonus Commission?
Direct Sale Commissions represent 50% of the Total Available Compensation for a product. Bonus Commissions are paid out based on title to fulfill the remaining 50% of TAC payout. Members who advance to Sales Manager or higher and maintain a minimum of five (5) Direct Downline Members qualify for the payout of Bonus Sales Commissions. Members who advanced to Sales Manager and above receive the combination of Direct and Bonus Commissions associated with their Title for Direct Sales (see “Direct and Bonus Commissions by Title” below).
What is a Fundraising Project?
We will support sponsoring non-profit, school or other community organizations as a registered OurTAC Fundraiser. The Fundraising module must be activated by OurTAC support. After approval of the fundraising account, the Business Logic within our software assigns 50% of the Total Available Compensation to the Fundraiser and 50% of the TAC to Membership for products sold under the Fundraising ID.
Example: A PTA becomes a Fundraiser for the Parents of Teenage Driver campaign. The sponsoring Member is issued a Fundraising ID for the group. All sales flow through the sponsoring Member, who logs in under the Fundraising Sales ID and enters each sale. Assuming the product is pre-paid ($100 original TAC) the PTA receives a $50 payment for each activation (50% of TAC).
TAKE NOTE: The OurTAC Business Logic assigns a new Fundraising TAC of $50 for payout to Members for this product (50% of $100). The sponsoring Member receives a $25 Direct Sale Commission (50% of Fundraising TAC) for each activation. The remaining $25 in TAC is paid out based on the Business Logic for Bonus Sales Commission payout.
Understanding OurTAC Business Logic
The OurTAC software Business Logic is a set of logarithms, or rules. These rules drive the automatic assignment of Direct and Bonus Commissions; qualification for advancement in Title; etc. Further details are provided during Q&A sessions at each live webinar and bi-weekly Member events. We offer a weekly training event dedicated to our software and its functionality to help you become a Subject Matter Expert. All training events, whether live or virtual, include Q&A sessions.
Understanding the First Sale Rule Business Logic
A Sponsor is credited with the Direct Sale Commission for a new Member’s first sale. This Rule is intended to compensate the Sponsor for spending orientation time with each new Member recruited; to explain the Marketing Program; review the User Dashboard with the new Member; and for ongoing sales/product support and leadership guidance. New Members typically complete their first sale under a Sponsor’s direct tutelage and login. The new Member will in turn receive the Direct Sale Commission for each new Member he/she recruits and registers.
Bonus Sales Commission Levels by Title
Members who advance in title to SM and above will qualify for Bonus Commissions based upon title (see below).
Account Manager: NA
Sales Manager: 10% Bonus Commission
Director: 10% Bonus Commission
Regional Director: 10% Bonus Commission
National Director: 20% Bonus Commission
The OurTAC compensation system will automatically seek a qualified Upline title to the registered UserID of a sale for assignment of Bonus Commissions. When a qualified Member Upline to the Member making the Direct Sale is not found by the system, Bonus Commissions are automatically escrowed for payment upon the advancement to the qualified Title by the last Upline Member/Sponsor found by the system.
Combined Direct/Bonus Commissions by Title
Qualified Members receive the combination of Direct and Bonus Commissions for personal or Direct Sales (see below).
Account Manager: 50% of TAC
Sales Manager: 60% of TAC
Director: 70% of TAC
Regional Director: 80% of TAC
National Director: 100% of TAC
Escrowed Commissions
A Bonus Commission will be escrowed any time the Business Logic does not find a qualified upline Member/Sponsor qualified for the commission payout. In other words, if an Account Manager has no Upline Sponsor, he/she will escrow the Sales Manager, Director, Regional Director and National Director Bonus Commissions for each completed Direct Sale.
Accumulated Escrow Commissions are automatically paid out upon advancement of the Member to a qualifying title. Real-Time accounting updates for all commissions are graphically shown and available for download via csv format within the Members’ back office.